Who we areOur website address is https://rittercycle.com. Ritter Cycle Racing is owned by Ritter Cycle Racing Inc of 11202 Ellis Road, St Jacob, Illinois, 62281. Ritter Cycle Racing can be contacted by email at [email protected]
What personal data we collect and why we collect itWhen ordering or registering on our website, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?We collect information from you when you register on our site, place an order, or enter information on our site. How do we use your information? We may use the information we collect from you when you register, make a purchase, surf the website, or use certain other site features in the following ways: • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. • To allow us to better service you in responding to your customer service requests. • To quickly process your transactions.
MediaIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact formsWhen using our contact form, you are entering your name, your email address, and your comment. We keep contact form submissions for a 6 month period for customer service purposes but do not use the information submitted to them for marketing purposes.
Where we send your dataVisitor comments are checked through an automated spam detection service.
Who we share your data withWe share information with third parties who help us provide our orders and store services to you; for example: Personal data for items on the website is filtered through the WooCommerce ECommerce Platform and through PayPal for online payments. We use Jetpack to monitor website analytics. We use Akismet to filter spam comments.
ECommerceWhile you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes of estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them